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General Conference FAQs

Scottsdale Arizona

Conference Information

What are the official dates of the 2019 JIB-NFA Annual Conference?
The official dates are Monday, June 24 through Thursday, June 28, 2019. 

Who should attend the JIB-NFA Annual Conference? 
Attendees include franchise owners, franchise operators, franchise partners and valued vendors.

Where is the JIB-NFA 2019 Conference located? 
The Conference will be held at the AAA/CAA Five Diamond Fairmont Scottsdale Princess Resort in Scottsdale, Arizona.

What is the first event? When does the Conference open? 
The first official event of the Annual Conference is the Golf Tournament on Monday, June 24, 2019 at 7:00am. The Opening Welcome Reception is also on Monday, June 24th, and kicks off at 7:00pm. 

What is the last event? When does the meeting end? 
The 2019 JIB-NFA Conference officially concludes on Thursday, June 27, 2019 with the Awards Night Dinner starting at 6:30pm.

What are the Hotel Conference Package dates?
The four-night hotel package dates are Monday through Thursday, June 24, 25, 26 and 27 with checkout on July 28, 2019, based on double occupancy.

*Note: If you plan to golf in the 7:00am tournament on Monday, you will need to secure an extra night for Sunday, June 23, 2019.

Is there a fee for additional room occupants?

Yes. A charge of $30.00 per person, per night will be added to the folio for each guest over double occupancy. There will be no charge for children up to and including the age of 18 years who share the room with their parents. Maximum occupancy per room: four (4).

What is the Dress Code for the Conference?
Attire is business casual. Feel free to be comfortable in slacks, polo shirts, Hawaiian shirts, sweaters, blazers, blouses and most importantly, comfortable shoes.  We do recommend you dress in layers as temperatures in meeting rooms can vary and the weather outside will be warm. We do not recommend jeans, shorts or other casual clothes.

Resort and sports attire is appropriate throughout the day. Shoes and cover-ups are required in the lobbies and in all indoor restaurants, lounges and public places at all times. Clothing specifically designed for tennis should be worn on the courts.

**Please note: June weather in Scottsdale is hot and dry. Daytime high temperatures are predicted to be about 103 F. Nighttime temperatures only dip into the 70s F.

Are children allowed at the Conference?
Of course! The Association welcomes families to attend our events. Children 5 to 12 need to register for a “Kids Club” package, which is explained in more detail on the REGISTRATION tab. All children 13 and over are required to register for the conference as “Guests”.

Read the 2019 Conference Terms and Conditions here.

Venue and Travel Information

What is the closest airport to Scottsdale? 
Phoenix Sky Harbor Airport – Airport code: PHX

Can I get a discount on my airfare to the Conference?
Our group has partnered with United and Delta Airlines to provide discount airfare. Visit the Travel page for details.

How do we get from the airport to The Fairmont Scottsdale Princess?
There are multiple ways to get you and your family to the resort:

BY CAR: Rent a car from the Phoenix airport. (There is an Enterprise Car Rental on property.)

RIDESHARE: Both Uber or Lyft are available.

TRANSTYLE SEDAN: Fairmont's own private car service. Estimated one-way airport transfer is $65 to $85 per sedan or SUV, including gratuity. To reserve in advance, please call 800-410-5479.

What is the parking like at The Fairmont Scottsdale Princess?
Valet Parking = $24.00 per day
Self Parking = $15.00 per day

Directions to the Hotel from Phoenix Sky Harbor International Airport
* Follow Sky Harbor Blvd to "East Cities/Exit 202".
* Continue to Hwy 202. Take Hwy 202 East to Hwy 101 Loop North.
* Follow Hwy 101 North and exit on Scottsdale Road.
* Turn left (south) on Scottsdale Road and continue to Princess Drive.
* Turn left (east) on Princess Drive and follow signs to the Fairmont Scottsdale Princess (approximately .03 miles).
* Lobby entrance will be on your right.

What time is hotel Check-in & Check-out?
Check-in at The Fairmont is 3pm and Check-out is at 11am. Luggage and large items may be stored with the bellman. If your room is ready before 3pm, you will be allowed to check-in early.

How do I make a hotel reservation? 
All hotel reservations are part of our four-night Conference package. See more information below under the Registration section. Or click here to register for the conference and reserve your room today.

**Please direct all questions regarding your hotel reservation or stay to our conference reservations team.

Franchise Registration FAQs | Vendor Registration FAQs

Vendor Registration details are outlined on the Sponsorships page and on the Vendor Registration page.

Vendor Registration FAQs

Four Night Conference Package

Are there discount packages for Franchise Operators and Partners?
Franchise Operators will receive two discounted registration packages. Franchise Partners will receive one discounted registration package. Discount codes will be emailed to Operators and Partners.

Is there an Early Bird Discount?
Yes. The conference package is $1800, but reduced to $1650 for registrations by April 1, 2019.

How do I register for the conference package with hotel? 
Enter your hotel arrival and departure dates. (Note: If you are sharing a room with another REGISTERED attendee, your hotel information will not be collected.) If you are not prompted to collect arrival and departure information, you have NOT selected that you need a room reservation for yourself.

What if I purchase additional hotel nights?
If you plan on arriving early or staying later than the package dates of June 24, 25, 26 and 27, 2019, purchased additional nights at $225 each up to three (3) days before or after the conference will be calculated in the final invoice as an average daily balance (minus the 4 nights covered under your hotel package). Extra nights are based on availability.

Note: If you plan to participate in the Golf Tournament on Monday, June 24, 2019, you will need to purchase an additional room night for June 23, 2019.

** Please do not contact the hotel regarding your hotel reservation or stay, as they will direct you to our conference reservations team.

I have a question or problem regarding my registration.
If after reading the registration process you have any questions, please email our reservations team at: registration@UMEproductions.com

What if I need to cancel my registration?
Conference registrations cancelled on or before May 22, 2019 will be entitled to a full refund, minus an administration charge of $75. Registrations cancelled after May 22, 2019 will not be entitled to a refund.

Please forward cancellations by email to UME Productions at registration@UMEproductions.com. Refunds will be processed thirty (30) days AFTER the conference ends. You can expect your refund around August 6, 2019.

What if I need to send someone else in my place? 
Attendees may transfer registrations but must notify us immediately by email. All requests must be sent to Registration@UMEProductions.com up to 72 hours prior to the conference.

Franchise Registration Information

What is included in my registration?
Conference Registration packages include lodging for two (2) attendees, attendance for two (2) to the General Sessions and Keynote Session, Educational Breakouts, two (2) tickets to the Welcome Reception, two (2) adult entries to the Vendor Tradeshow, and two (2) dinner tickets to the Closing Night Awards Dinner.

Are children allowed at the Conference?
Of course! The Association welcomes families to attend our events. Children aged 5 to 12 and under need to register for a "Kids Club" package, which is explained in more detail on the Registration tab.

The Early Bird rate for Kids Club is only $50 per child until April 1, 2019. It goes up to $350 per child after April 1, 2019.

Any additional guests sharing accommodations (up to 2 additional room guests as hotel enforces a maximum of 4 guests per room) over the age of 13 must purchase a “Guest” registration to attend the events of the conference. This includes all food functions and General Sessions.


Is there a charge for additional room occupants?
Yes. A charge of $30 per person, per night will be added to the folio for each guest over double occupancy. There will be no charge for children up to and including the age of 18 years who share the room with their parents. Maximum occupancy per room: four (4).


How much is a Guest Registration?
All attendees, including those sharing accommodations that are 13 years of age or older must register separately as a GUEST (up to 2 additional guests per room). The hotel enforces a maximum of four (4) guests per room.

Co-workers or associates in the industry do not qualify as Guests. They must register with a full four-night conference package.

Guests are welcome to participate in the Welcome Reception, General Sessions, Keynote Sessions, Vendor Tradeshow and the Awards Night Dinner.

Where can I get a registration form?
Registration is available online. CLICK HERE to be redirected to the registration page. Phone registrations will NOT be accepted.  

How do I know if I'm registered? 
All attendees will receive a confirmation by email. This confirmation is your receipt and verifies your address information.  If you have questions, please call or email registration@UMEProductions.com OR 760-798-2957 ext 112

How will I receive my conference badge?
When you arrive at the registration counter, you will receive your badge and additional conference materials and gifts for your valued attendance.

Resort FAQs

General Resort Info | Accommodations & Amenities | Dining

Fairmont Scottsdale Princess

General Resort Information

What are the check-in and check-out times at The Fairmont Scottsdale Princess Resort?
Check-in at The Fairmont is 3pm.
Check-out is at 11am.

What if I arrive early or need to checkout before my departure to the airport?
Luggage and large items may be stored with the bellman. If your room is ready before 3pm, you will be allowed to check-in early.

What is the dress attire at the resort?
Resort and sports attire is appropriate throughout the day. Shoes and cover-ups are required in the lobbies and in all indoor restaurants, lounges and public places at all times. Clothing specifically designed for tennis should be worn on the courts.

Pool: Pool attire, swim suits and similar apparel

What is the weather like in Scottsdale in June?
Average temperatures range between 77 to 103 degrees Fahrenheit.

Onsite Conveniences

Does the Resort have On-site Babysitting Services?
In-room babysitting services are available. All babysitters are CPR-certified. Inquire with the concierge to arrange services.

Is there laundry service at The Fairmont Princess?
The hotel offers same-day dry-cleaning and laundry services. Overnight shoe shine and 24-hour pressing services are also available.

Wheelchair Accessibility
The hotel has seven rooms equipped with grab bars for the physically challenged guest. All public areas of the hotel offer easy wheelchair access.

Fairmont Scottsdale Princess

About the Hotel Rooms & Amenities

Room Capacity
All Fairmont Scottsdale Princess standard Deluxe guest rooms are approximately 525 square feet and have a maximum occupancy of up to four persons in the room. These luxuriously appointed rooms offer warm desert accents and contemporary Southwestern architecture. Located in the main buildings, they offer views of the resort grounds, lagoon, TPC Scottsdale Golf Course or surrounding Arizona desert.

You will enjoy rooms with well-defined living and work areas, a refreshment center and a charming covered patio with a table and two chairs. The spacious bathrooms provide large dressing areas, separate shower and over-sized bathtub.

Common Amenities

  • Coffee maker
  • Air Conditioner with individual temperature control
  • iHome Clock Radio
  • Bathrobes
  • Cable TV with in-room pay movies, video games and express video checkout
  • Iron and ironing board
  • Wet Bar
  • In-room Safe
  • Wireless high-speed internet access
  • Bathroom amenitites
  • Double sinks
  • Hair dryer
  • Makeup Mirror
  • Work Desk with computer dataport

Amenities On Request

  • Connecting rooms (space available basis)
  • Crib
  • Rollaway Bed
  • Children's amenities - charges may apply for some items
  • Bottle Warmers
  • Electrical outlet covers
  • High chairs
  • Night lights
  • Jogging stroller (limited number available)

On-Site Services at Hotel

What is included in the Daily Resort Fee?
The Resort Fee is included in the conference package and provides the following:

* Unlimited basic internet access in your guest rooms and resort public areas, wireless and wired.

* Any local, domestic long distance (contiguous 48 states) and 1-800 access calls from your guest room

* Complimentary half-day admission to Trailblazers Family Adventure Center* for up to three children (lunch may be added for an additional fee)

* On-site shuttle transportation service (guest rooms, restaurants, spa, pool and meeting space)

* 50% discount off Well & Being Spa daily access fee including complimentary fitness and wellness classes, waterfall treatment pool, sauna, rooftop pool and more

What is the Trailblazer's Family Adventure Center?
Children ages 5-12 are encouraged to join the Trailblazer's team for fun and interactive games and activities that explore the culture and wildlife of the great Sonoran Desert.

Daily activities vary by age and include a signature theme, arts and crafts, indoor/outdoor games, ice cream, swimming (seasonally) and so much more!Trailblazer's Family Adventure Center is available for overnight resort guests only with half and full-day programs available. Pricing is a la carte starting at $35. For additional details, pricing and registration dial (480) 585-4848 ext. 7185.

Wheelchair Accessibility
The hotel has seven rooms equipped with grab bars for the physically challenged guest. All public areas of the hotel offer easy wheelchair access.

Hotel Dining Options

Bourbon Steak

Award-winning Chef Michael Mina's
Fine Dining Steakhouse

La Hacienda

La Hacienda
Scottsdale's top-rated Mexican restaurant experience
Modern Mexican cuisine with an unmatched tequila bar

Toro

Toro
Latin Restaurant and Rum Bar
A Suviche Bar and Wok Dishes

Ironwood American Kitchen

Ironwood American Kitcheb
American Cuisine with Arizona Agriculture featuring
the season's finest organic produce, dairy, meat and craft beverages

The Plaza Bar

The Plaza Bar
A Chic Setting to Enjoy a Gorgeous Arizona Evening
Specializing in mixology-driven, signature craft cocktails, beers & wine

In Room Dining

In-Room Dining
Dine 24 hours a day in the privacy of your room
with an extensive, enthusiastically fresh menu

The venue

The ultimate desert oasis at the world-class Fairmont Scottsdale Princess in Arizona.

Learn more
Address
hotel packages

Our conference package includes a 4-night stay. Package nights are not able to shift to alternate dates. Hotel package dates are SET dates of June 24 - 28, 2019. Should you wish to extend your time at the Fairmont, additional hotel nights are available at discounted rates, based on availability.

Please do not contact the hotel regarding your hotel reservation or stay, as they will direct you to our conference reservations team.

to book extra nights
  • $225 per night

  • Up to 3 days prior and 3 days after the conference

  • Subject to availability

  • Book your additional room nights when you register for the conference

  • Must book no later than May 22, 2019

REGISTER NOW
Scottsdale, AZ
Fairmont Scottsdale Princess Resort
June 24-28, 2019
Register early to ensure best rates and rooms